FOR IMMEDIATE DISTRIBUTION – PRESS RELEASE
DEALER eBDC RELEASES A FIXED OPERATIONS OUTBOUND BDC PROGRAM TO HELP DEALERS GROW THEIR SERVICE AND PARTS REVENUE
THE COMPANY OFFERS A HANDS-FREE SOLUTION TO RECAPTURE YEARS OF LOST SERVICE CUSTOMERS AND ENHANCE RETENTION
Dealer eBDC Corp. has announced that it is now offering its Outbound Service BDC program to dealers outside its initial pilot program. Specifically developed for Canadian dealers of all brands, to help dealers retain, and grow their Fixed Operations customer base. Dealer eBDC leverages the dealer’s entire DMS customer database, and service history, with their newly developed software to reach every consumer with a human touch without dealer intervention.
“We have successfully created a hands-free Outbound BDC for the Service & Parts Department, that reaches every customer in the dealer’s DMS at scale.” said Shawn Larkin, CEO of Dealer eBDC. He added, “Now dealers have a way to recapture years of lost customers and retain their current customers without any sort of BDC training, or extra staff, at a fraction of the cost of a single BDC employee. Our Outbound Service BDC program handles everything for them, as if they had a fully staffed and trained in-house Service BDC doing solely outbound campaigns to grow the business.”
At its core, Dealer eBDC is a specialist in growing dealers’ Fixed Operation revenue and retail work order count using an outbound BDC. Taking what is a very costly, time-consuming, heavily regulated, and technical endeavor, they’ve made it as easy as a plug-and-play program at a fraction of the cost. The program allows every dealer access to the same level of Service BDC expertise, and execution of the biggest dealers to complete with the aftermarket, and the erosion of their customer base after new vehicle warranties expire.
About Dealer eBDC Corp.
Dealer eBDC’s management team consists of NADA-trained professionals in the automotive industry, with individuals experienced in various aspects of Fixed Operations & BDC management. With that expertise, marketing, growth tactics, and a Service & Parts BDC, was born the idea of developing the process at an even larger scale for other dealerships. A plug-and-play model that can be replicated, where other dealerships can realize the same results, without the experience, training, time investment, and costs of trying to figure out a Business Development Center department themselves, and trying to execute it internally.
Today, Dealer eBDC allows dealerships a way to grow their Fixed Operations department’s revenue, and retail customer pay work order count with ease, at a fraction of the cost of one employee.